Terms of Use
Last Updated: June 11, 2024
Please read these Terms of Use carefully before accessing or using the services provided by Suranebot ("we," "us," or "our") at suranebot.biz. By accessing or using our platform, you agree to be bound by these Terms. If you do not agree, do not use our services.
1. Acceptance of Terms
These Terms of Use constitute a legally binding agreement between you and Suranebot. Your continued use of the platform following any updates to these Terms constitutes your acceptance of the revised Terms. We reserve the right to modify these Terms at any time, and changes will be effective upon posting.
2. Eligibility
You must be at least 16 years of age to use this platform. By using our services, you represent and warrant that you meet this age requirement and that you have the legal capacity to enter into this agreement. If you are using the platform on behalf of an organisation, you represent that you have authority to bind that organisation to these Terms.
3. Account Registration
3.1 Account Creation
To access certain features, you may be required to create an account. You agree to provide accurate, current, and complete information during registration and to keep your account information updated.
3.2 Account Security
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately at [email protected] if you become aware of any unauthorised use of your account.
3.3 Account Termination
We reserve the right to suspend or terminate your account at our discretion, including for violation of these Terms, without prior notice.
4. Use of the Platform
4.1 Permitted Use
You may use the platform solely for lawful, personal, and non-commercial educational purposes, unless a separate commercial agreement is in place with Suranebot.
4.2 Prohibited Conduct
You agree not to:
- Use the platform for any unlawful purpose or in violation of any applicable regulations
- Attempt to gain unauthorised access to any portion of the platform or its related systems
- Reverse engineer, decompile, or disassemble any part of the platform
- Upload, transmit, or distribute any malicious code, viruses, or harmful data
- Scrape, crawl, or extract data from the platform without express written permission
- Reproduce, redistribute, or resell any course content, materials, or exercises without authorisation
- Impersonate any person or entity or misrepresent your affiliation with any person or entity
- Engage in any conduct that disrupts or interferes with the platform's functionality
5. Intellectual Property
5.1 Platform Content
All content available on the platform, including but not limited to course materials, exercises, assignments, text, graphics, videos, and software, is the property of Suranebot or its licensors and is protected by applicable intellectual property laws.
5.2 Limited Licence
We grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the platform content solely for your personal educational purposes. This licence does not include the right to copy, modify, distribute, sell, or sublicense any content.
5.3 User Submissions
If you submit any content, feedback, project work, or materials to the platform, you grant Suranebot a non-exclusive, worldwide, royalty-free licence to use, display, and distribute such submissions in connection with operating and improving the platform. You retain ownership of your original submissions.
6. Payments and Refunds
6.1 Fees
Certain features or courses may require payment. All fees are stated at the point of purchase and are subject to change. Applicable taxes may be added based on your location.
6.2 Refund Policy
Refund eligibility is determined at the time of purchase and described in the applicable course or programme listing. Unless otherwise stated, all sales are final. To request a refund, contact us at [email protected] within the stated refund window.
6.3 Chargebacks
Initiating a chargeback or payment dispute without first contacting us may result in immediate suspension of your account. We encourage you to resolve billing concerns directly with our support team.
7. Third-Party Services
The platform may contain links to or integrations with third-party websites, tools, or services. We do not control and are not responsible for the content, privacy practices, or terms of any third-party service. Your use of third-party services is at your own risk and subject to their respective terms.
8. Privacy
Your use of the platform is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the platform, you consent to the collection and use of your information as described in our Privacy Policy.
9. Disclaimers
9.1 No Warranty
The platform and all content are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. We do not warrant that the platform will be uninterrupted, error-free, or free of harmful components.
9.2 Educational Outcomes
We do not guarantee any specific educational outcomes, results, employment, or professional advancement as a result of using our platform. Individual results may vary.
10. Limitation of Liability
To the fullest extent permitted by applicable law, Suranebot and its officers, directors, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of or inability to use the platform, even if advised of the possibility of such damages. Our total aggregate liability for any claim arising under these Terms shall not exceed the amount you paid to Suranebot in the twelve (12) months preceding the claim.
11. Indemnification
You agree to indemnify, defend, and hold harmless Suranebot and its affiliates, officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or in any way connected with your access to or use of the platform, your violation of these Terms, or your infringement of any third-party rights.
12. Modifications to the Platform
We reserve the right to modify, suspend, or discontinue any part of the platform at any time, with or without notice. We shall not be liable to you or any third party for any such modification, suspension, or discontinuation.
13. Governing Terms
These Terms represent the entire agreement between you and Suranebot regarding your use of the platform and supersede all prior agreements, representations, or understandings. If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
14. Contact Information
If you have any questions, concerns, or requests regarding these Terms of Use, please contact us:
| Method | Details |
|---|---|
| [email protected] | |
| Phone | +1 780 594 5233 |
| Mailing Address | 5013 50 Ave, Wetaskiwin, AB T9A 0S3, Canada |
| Website | suranebot.biz |